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After selling an item and the buyer has received it. You can contact them and ask how the order went, and if they liked it, ask them to leave feedback on your page.
Top rated: You’re one of the best sellers on eBay, providing an exceptional quality of customer service as well as meeting minimum sales requirements for the Top Rated Seller level. If you’re a Top Rated Seller, you’re also eligible for the Top Rated Plus listing benefits as long as you meet the listing qualifications.
Above standard: You’re meeting our minimum standard for sellers and looking after your customers well.
Below standard: You’re not meeting one or more of our minimum requirements for customer service quality.
If you fall below standard it may result in your listings being ranked lower in the search results. It can also lead to partial or even complete restriction of your sales activities.
Becoming a Top Rated Seller indicates that you consistently deliver outstanding customer service; it also makes you eligible to receive a prominent Top Rated Plus seal on qualifying listings.
To become a Top Rated Seller, you’ll need to:
Have an eBay account that’s been active for at least 90 days
Have at least 100 transactions and $1,000 in sales with US buyers over the past 12 months
Comply with
Meet the requirements for transaction defect rate, cases closed without seller resolution and late shipment rate
If you’ve met these performance standards requirements on , you'll automatically upgrade to the Top Rated Seller status at your next evaluation.
As a Top Rated Seller, you can qualify for these exclusive Top Rated Plus benefits
The Top Rated Plus seal will be displayed prominently in search results and in the listing description.
A 10% discount will be applied to final value fees